Applied Consulting
Our consulting method will always include some amount of time spent on the ground, researching and learning more about your company's needs. Our emphasis on the word "applied" presumes that you are assigned consultants that are uniquely suited to understand, reflect, and act upon the circumstances of your company. We are experts in "going native" - we develop deep relationships with key players within your organization and inspire candor and real action for change.
So how do we make the magic happen? Well, it depends on you, but in general we:
Work intensively with the management team and the CEO to tell the "Top Line" story of your goals and priorities with excitement, candor, authenticity and most important, consistency.
We use affordable and quickly produced media (one sheet stories with photos and text, short audio interviews) to make the story relevant to every department in the organization.
We identify and recruit the natural opinion leaders in the organization and help them refine their roles as change agents within your company.
We structure meetings and training sessions to discover the heart of the problems facing your organization - the barriers to greatness - but also to unearth the glimmers of hope - great employee efforts, great internal customer service, and other transformational events. There is a good chance you are already doing this, but in most cases there is not enough focus and structure to really capture and garner value from these narratives.
We host and facilitate informal employee (and potentially customer) focus groups to tease out the "ground truth" and real world issues that must be present if your efforts to improve are going to be considered credible.
